What You Directly Provide Us
We collect information you provide directly
to us, such as when you create or modify your
account, place an order, contact customer support
or otherwise communicate with us. This information
may include: name, account username, password, email,
phone number, postal address, date of birth, payment
method, and other information you choose to provide.
You can modify your information by updating or correcting
the basic Hintex account information by editing your account
settings through the Website Platform. You may delete your
account at any time and for any reason, but keep in mind
that we may retain certain information about you as
required by law, or for legitimate business purposes
to the extent permitted by law. For instance, if you
have a standing credit or debt on your account,
we may seek to resolve the issue before
deleting your information.
What You Automatically Provide Us When You Use Our Website Platform
There is some information we collect automatically
when you access our Website Platform, which we use
to improve our Website Platform, to provide you
features and functionality, to facilitate communication
with other users through our Website Platform, and to
enable all the other purposes described in this Privacy
Policy. We collect this data by using cookies, server logs,
and other similar technologies. Users may choose to set their
If they do so, we note that some parts of
our Website Platform may not function properly.
Identity Information: We may collect information including first names, maiden names, last names, usernames or similar identifiers, titles, data of birth and gender.
Contact Information: We may collect information including billing addresses, delivery addresses, e-mail addresses and telephone numbers.
Financial Information: We may collect financial data including bank accounts and payment card details.
Account Login Information: Login information is automatically reported by your browser each time you make a request to access a Web page or application. It can also be provided when the content of the Web page or application is downloaded to your browser or device. When you use our Website Platform, our servers automatically record certain login information, including your Web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Website Platform, domain names, landing pages, pages viewed, and other such information.
Device Information: We may collect information about your device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information. We also collect certain device information that will help us diagnose problems in the event you experience any crash or other problem while using our Website Platform. So, for example, if we detect a crash or other problematic event, we may collect the list of applications on your device and other information about your device’s performance at the time of the event for troubleshooting purposes.
Log Information: When you interact with the Website Platform, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Website Platform. We do not use or access this data. We do not associate the information with you or any particular user unless required to do so by law.
Location Information: We may collect information about the general location of your Internet Service Provider based on your IP Address. If you allow Hintex to access your location information, we may also collect your geolocation information.
Transaction Information: We collect transaction details related to your use of our Website Platform, including the type of transaction, date and time an order was made, amount charged, and other related transaction details.
We do not collect any other special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinion, trade union membership, additional information about your health, and genetic or biometric
Information We Collect from Other Sources
We may also receive information from other sources and combine that with information we collect through our Website Platform. For example, if you choose to link, create, or log in to your Hintex account with a payment provider (e.g., Google Wallet, Apple Pay or PayPal) or social media service (e.g., Facebook), or if you engage with our advertisements through Google (Google AdWords), a separate app or site that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.
If You Fail to Provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (e.g., to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we well notify you if this is the case at the time.