Hintex (“Hintex” “we” or “us” or “our”) provides the Hintex Website and various products, fixtures, collections, items, materials, packages and other goods (collectively, “Goods”) through the Hintex Website (collectively, the "Website") to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the “Terms”), as well as any other written agreement between us and you. In addition, when using particular services or materials on this Website, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms. All such guidelines or rules are hereby incorporated by reference into these Terms. These Terms are effective as of 7/22/2019. We expressly reserve the right to change these Terms from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this Website and these Terms from time to time and to familiarize yourself with any modifications. Your continued use of this Website after such modifications will constitute acknowledgement of the modified Terms and agreement to abide and be bound by the modified Terms. Notwithstanding the foregoing, any change to these Terms that materially alters your rights or remedies will be applied prospectively and will not alter your rights or remedies with respect to actions taken or incidents occurring prior to any such change. As used in these Terms, references to our "Affiliates" include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this Website and/or its contents.
The Website is not targeted toward or intended for use by anyone under the age of 13. By using the Sites, you represent and warrant that you (a) are 13 years of age or older, (b) are a legal resident of the United States, (c) have not been previously suspended or removed from the Sites, or engaged in any activity that could result in suspension or removal from the Sites, (d) are able to create a binding legal obligation and have full power and authority to enter into these Terms and in so doing will not violate any other agreement to which you are a party, and (e) your use of the Sites will at all times comply with these Terms.
The Website is a platform through which Hintex sells Goods. All Goods, other available products and pricing on the Website may change at any time in Hintex’s sole discretion, without notice. The Goods displayed on the Website can be ordered and delivered according to Hintex’s website regulation. All prices displayed on hintex.com are quoted in U.S. Dollars and are valid and effective only in the U.S.
The Website, any content on the Website and the infrastructure used to provide the Website are proprietary to us, our affiliates and other content providers. Unless otherwise provided in these Terms, all materials on the Website, including, but not limited to, text, graphics, information, content, images, illustrations, designs, icons, photographs, video clips, sounds, music, artwork, computer code and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property rights in such materials (collectively, the “Content”), are owned, controlled and/or licensed by Hintex, its affiliates or other content providers. By using the Website and accepting these Terms: (a) Hintex grants you a limited, personal, noncommercial, nontransferable, nonexclusive, revocable license to use the Website pursuant to these Terms and to any additional terms and policies set forth by Hintex; and (b) you agree not to reproduce, publish, transmit, distribute, create derivative works from, publicly display, publicly perform, alter, modify, license, sell or re-sell, exploit or otherwise use any Goods, Content, software, products or services obtained from or through the Website for any public or commercial purpose without the express permission of Hintex. Hintex is an online, third-party vendor of interior and exterior home design materials and goods and is not affiliated with or endorsed by any designer, manufacture, retailer or brand of the items that are listed on the Website. Therefore, while certain trademarks, trade names, service marks and logos used or displayed on this Website are registered and unregistered trademarks, trade names and service marks of Hintex and its affiliates, third party trademarks, trade names and service marks used or displayed on this Website are the registered and unregistered trademarks, trade names and service marks of their respective holders. Nothing contained on any Website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to you to use any such trademarks, trade names, service marks or logos displayed on such Website.
You may use the Website only as permitted by these Terms and only in a manner consistent with all applicable federal and state laws, rules and regulations, and generally accepted practices or guidelines in relevant jurisdictions, including any laws governing the export of data to or from the United States. Hintex is intended for people who are at least 18 years old. You affirm that you are at least 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the legally binding terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. In addition, you affirm that you have not been previously suspended or prohibited from using the Website.
Additionally, as a condition of your use of the Website, you agree that:
Hintex retains the right, at our sole discretion, to deny service or use of the Website or an account to any person or entity at any time and for any reason. We may, without notice and in our sole discretion, terminate your right to use the Website, or any portion thereof, and block or prevent your future access to and use of the Website or any portion thereof. While we use reasonable efforts to keep the Website and your account accessible, the Website and/or your account may be unavailable from time to time. You understand and agree that there may be interruptions in service or events, Website access or access to your account due to circumstances both within our control (e.g., routine maintenance) and outside of our control.
Hintex retains the right, at our sole discretion, to deny service or use of the Website or an account to any person or entity at any time and for any reason. We may, without notice and in our sole discretion, terminate your right to use the Website, or any portion thereof, and block or prevent your future access to and use of the Website or any portion thereof. While we use reasonable efforts to keep the Website and your account accessible, the Website and/or your account may be unavailable from time to time. You understand and agree that there may be interruptions in service or events, Website access or access to your account due to circumstances both within our control (e.g., routine maintenance) and outside of our control.
Certain features offered on or through the Website may require you to open an account (including setting up an Account ID and password). You are responsible for updating and correcting information you have submitted to create or maintain your account. You must safeguard your password and supervise the use of your account. You are solely and entirely responsible for maintaining the confidentiality and security of your account information including your Account ID and password, and for any and all activity that occurs on or under your account including maintenance of settings that reflect your preferences. We will assume that anyone using the Website or transacting through your account is you. You agree that you are solely responsible for any activity that occurs under your account. You agree to notify Hintex immediately of any actual or potential unauthorized use of your account or password, or any other actual or potential breach of security. However, you may be held liable for losses incurred by Hintex or any other user of or visitor to the Website due to someone else using your Account ID, password or account. Your account is non-transferrable. You cannot sell, combine, or otherwise share it with any other person. Any violation of these Terms, including failure to maintain updated and correct information about your account, will cause your account to fall out of good standing and we may cancel your account in our sole discretion. If your account is cancelled, you may forfeit any forms of unredeemed value in your account. Upon termination, the provisions of these Terms that are by their nature intended to survive termination (e.g., any disclaimers, all limitations of liability and all indemnities) shall survive. You may not use anyone else’s Account ID, password or account at any time without the express permission and consent of the holder of that Account ID, password or account. Hintex cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
All interactions on the Website must comply with these Terms. To the extent your conduct, in our sole discretion, restricts or inhibits any other user from using or enjoying any part of the Website, we may limit your privileges on the Website and seek other remedies. The following activities are prohibited on the Website and constitute express violations of these Terms. The prohibited activities include, but are not limited to:
Hintex must collect certain information in order to operate this Website and to fulfill your orders, requests or enable participation in certain online activities. Hintex respects the privacy of its users. We have adopted reasonable security measures to protect against the loss, misuse, and alteration of the personal information under our control. For more information please see our Privacy Policy which applies to the Website, and is incorporated in these Terms by this reference. Link
By purchasing or obtaining any Goods (or related services) via the Website, you agree to the following additional terms:
In order to make a purchase on the Website, you must provide us with your delivery address and billing information. If you have opened an account on Hintex’s Website and purchased from us before, your delivery address and billing information may already be on file with us, and should be updated by you if necessary. You are responsible for paying all fees and applicable taxes (including but not limited to any applicable international customs duty taxes or similar fees or assessments) associated with the purchased item(s), including but not limited to shipping, delivery and other costs. If your payment method fails, or your account is past due, we may collect fees owed using other collection mechanisms. This includes, without limitation, charging other payment methods on file with us, retaining collection agencies and for accounts over 180 days past due, deducting the amount owed from your approved online payment account. Hintex may, in its sole discretion, verify a user’s identity prior to processing a purchase. Hintex may also refuse to process, or may cancel a purchase, (i) as Hintex deems necessary or desirable in its sole and absolute discretion; (ii) to comply with applicable law; or (iii) to respond to a case of misrepresentation, fraud or known or potential violations of the law or these Terms. Refunds for cancelled orders may be issued in instances that Hintex determines appropriate. If any of the Goods becomes unavailable between ordering and processing, Hintex will notify you by email. If you cancel the order within 24 hours of notification, Hintex will issue you a refund.
Descriptions of the Goods presented on the Website are provided by the Hintex. While we attempt to provide description that are as accurate as possible, Hintex does not warrant that the descriptions of the Goods or other Content of the Website is accurate, complete, reliable, current, or error-free, and is not responsible or liable for any performance or quality claims associated with the description of the Goods. Additionally, Hintex has made every effort to display as accurately as possible the colors of our Goods that appear at the Websites. We do not guarantee that the Goods you purchase will be the color of the corresponding item displayed on the Website, nor can we guarantee any such color is available even if it is listed as available on the Website. We cannot guarantee that your computer monitor’s display of any color will be accurate, complete, reliable or error-free. Hintex reserves the right to correct any typographical errors, inaccuracies, or omissions on the Website that may relate to descriptions of the Goods, pricing and availability in Hintex’s discretion without prior notice. Hintex does not guarantee that it offers best available rates or prices and does not guarantee against pricing errors. Hintex reserves the right, in its sole discretion, to not process or to cancel any orders placed, if the price was incorrectly posted on the Website. If this occurs, Hintex will notify you by email. In addition, Hintex reserves the right, in its sole discretion, to correct any error in the stated retail price of the Goods.
After you place an order on the Website, we will provide you with a tracking number and ship your order to the address designated by you as long as you are compliant with these Terms. You understand and acknowledge that while Hintex may provide you with an estimated date of delivery for the item(s) purchased, Hintex makes no guarantee that the item(s) will be delivered before any such provided date. Hintex shall not be liable for any delays in delivery of purchased item(s) due to circumstances resulting from your actions or inactions or that of another third party. Without limiting the generality of the foregoing provision, Hintex will not pay any penalty, loss or interest resulting from a delay, difficulty or failure in the delivery of the purchased item(s). We may require verification of information prior to the acceptance and/or shipment of any order. We reserve the right, without prior notice, to limit the order quantity on any Goods or service and/or to refuse service to any customer.
You acknowledge and understand that once the Goods you purchased on the Website are paid for by and delivered to you, Hintex will not accept any returns unless Hintex determines that Hintex committed a significant error in describing, packaging, or protecting the item from damage during shipping, and you notify us within 48 hours of receiving the item. However, if you refuse or reject a package shipment of purchased Goods after a delivery by Hintex to the carrier and the Goods are sent back to Hintex, you will still be responsible for a restocking fee equal to twenty percent (20%) of the original price of the refused Goods purchased, plus any additional shipping charges associated with the refusal of delivery. Furthermore, if you refuse or reject a package shipment of purchased custom Goods after a delivery by Hintex to the carrier and the custom Goods are sent back to Hintex, you will be responsible for a restocking fee equal to or greater than fifty percent (50%) of the original price of the refused custom Goods purchased, plus any additional shipping charges associated with the refusal of delivery. For more information regarding returns please click the following link to see our Returns Policy which applies to the Website, and is incorporated in these Terms by this reference: Link
“Custom Order” is defined as any product that is made-to-order, or any product that was not in-stock and readily available to ship at the time of purchase.
60% deposit is required for custom orders.
Production and delivery lead times are estimates and subject to change.
Once a custom order has been submitted there are no guarantees that they are able to be modified.
Cancelations made after the deposit payment confirmation are subject to 50% cancelation fee from the total order amount. (For example: Order amount is $10.000, cancelation fee is $5.000)
The Website contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound and the entire contents of the Website are protected by copyright, trademark and other intellectual property laws of the United States. You may not modify, distribute, publish, store, disseminate, transmit, publicly display, publicly perform, participate in the transfer or sale, create derivative works or in any way exploit any of the content, in whole or in part. Except as otherwise expressly stated under copyright law, no downloading, copying, posting, modification, redistribution, retransmission, publication or commercial exploitation of the content without the prior written consent of Hintex or the copyright owner is permitted. If downloading, copying, redistribution, retransmission or publication of copyrighted material is permitted, you will make independent attribution and/or make no changes in or deletion of any author attribution, trademark legend or copyright notice. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. It is Hintex’s policy to terminate use privileges of any user who infringes the copyright rights of third parties upon receipt of proper notification to Hintex by the third party or the third party’s legal agent. Any violation of these restrictions may result in a copyright, trademark or other intellectual property right infringement that may subject you to civil and/or criminal penalties. You will not upload, post or otherwise make available on the Website any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. Hintex does not have any express burden or responsibility to provide you with indications, markings or anything else that may aid you in determining whether the material in question is copyrighted or trademarked. You will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. “Hintex” and variations thereof found on the Website are trademarks ownership of which is claimed by Hintex and all use of these marks inures to the benefit of Hintex. Other marks on the Website not owned by Hintex may be under license from the trademark owner thereof, in which case such license is for the exclusive benefit and use of Hintex unless otherwise stated, or may be the property of their respective owners. You may not use Hintex’s name, logos, trademarks or brands without Hintex’s express permission.
Hintex will respond appropriately to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act ("DMCA"), as set forth below. If you own copyrights in a work and believe that your intellectual property rights in that work have been infringed by an improper posting or distribution of it via this Website, then send us a written notice that includes all of the following: (i) a legend or subject line that says: "DMCA Copyright Infringement Notice"; (ii) a description of the copyrighted work that you claim has been infringed; (iii) the URL of the Website and a description of where the material that you claim is infringing is located on the Website; (iv) your address, telephone number, and e-mail address; (v) a statement by you that you have a good faith belief that the alleged infringing material is not authorized by the copyright owner, its agent, or the law; (vi) a statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the copyright owner (or, if you are not the copyright owner, then your statement must indicate that you are authorized to act on the behalf of the owner of an exclusive right that is allegedly infringed); and, (vii) your electronic or physical signature. Hintex will only receive DMCA notices by e-mail at: info@hintex.com Hintex may elect to not respond to DMCA notices that do not comply with all of the foregoing requirements, and Hintex may elect to remove allegedly infringing material that comes to its attention via notices that do not comply with the DMCA.
When you use the Website or send emails to Hintex, you are communicating with us electronically and consent to receive electronic communications related to your use of the Website. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. Notices from us will be considered delivered to you and effective when sent to the email address you provide on the Website or from which you otherwise email us.
We do not accept or consider, directly or through any Hintex employee or agent, unsolicited ideas of any kind, including without limitation, ideas, suggestions or proposals relating to new or improved products, enhancements, names or technologies, advertising and marketing campaigns, plans or other promotions. Do not send us (or any of our employees) any unsolicited ideas, suggestions, proposals, material, images or other work in any form (“Unsolicited Materials”). Our intent is to avoid any misunderstanding in the event that a creative endeavor we commence bears some resemblance to a creative suggestion made by a customer or visitor to the Website. Therefore any Unsolicited Materials or other communication you transmit or post to the Website is and will be considered non-confidential and non-proprietary. If you send us Unsolicited Materials, you understand and agree that the following terms will apply, notwithstanding any cover letter or other terms that accompany them: (i) Hintex has no obligation to review any Unsolicited Materials, nor to keep any Unsolicited Materials confidential; and (ii) Hintex will own, and may use and redistribute, Unsolicited Materials for any purpose without restriction and free of any obligation to acknowledge or compensate you.
YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE IS AT YOUR SOLE RISK. NONE OF HINTEX, ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, VENDORS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS OR ANY OF THEIR OFFICERS, DIRECTORS, OWNERS, PARTNERS, MEMBERS, EMPLOYEES OR AGENTS, WARRANT THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED, SECURE, VIRUS-FREE OR ERROR FREE, NOR DO THEY MAKE ANY WARRANTY AS TO (A) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE, OR (B) THE ACCURACY, COMPLETENESS OR RELIABILITY OF (i) THE CONTENT ON THE WEBSITE, INCLUDING WITHOUT LIMITATION, THE GOODS OR OTHER AVAILABLE PROGRAMS, OR (ii) USER CONTENT PROVIDED THROUGH THE WEBSITE. ALL GOODS, THE WEBSITE AND ALL CONTENT, USER CONTENT AND OTHER INFORMATION CONTAINED ON THE WEBSITE, AND OTHER AVAILABLE PROGRAMS ACCESSIBLE OR AVAILABLE THROUGH THE WEBSITE, ARE PROVIDED ON (OR MADE ACCESSIBLE OR AVAILABLE ON) AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE EXTENT ALLOWED BY APPLICABLE LAW, HINTEX HEREBY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE CONTENT, USER CONTENT OR OTHER INFORMATION CONTAINED ON THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, THOSE OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, SUITABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING. Under California Civil Code Section 1789.3 California users of an electronic commercial service receive the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N112, Sacramento, CA 95834 or by telephone at (800) 952-5210. Additional information may be found at: https://www.dca.ca.gov/consumers/complaints/disclosure_standards.shtml.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HINTEX, ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, VENDORS, PARTNERS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, OWNERS, PARTNERS, MEMBERS, OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO: (A) YOUR USE OF THE WEBSITE, THE CONTENT, USER CONTENT AND OTHER INFORMATION CONTAINED IN THE WEBSITE; (B) YOUR INABILITY TO USE THE WEBSITE; (C) MODIFICATION OR REMOVAL OF CONTENT SUBMITTED ON THE WEBSITE; (D) GOODS OR YOUR ORDER, RECEIPT, OR USE OF ANY OF THE GOODS AVAILABLE THROUGH THE WEBSITE; OR (E) THESE TERMS OF USE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, IN NO EVENT WILL HINTEX’S LIABILITY IN CONNECTION WITH ANY GOODS EXCEED THE AMOUNTS PAID FOR THE APPLICABLE GOODS. TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OF USE SHALL NOT EXCEED (i) THE AMOUNTS PAID BY YOU DURING THE SIX MONTHS PRECEDING THE BRINGING OF ANY CLAIM, OR (ii) TWO HUNDRED FIFTY DOLLARS, WHICHEVER IS GREATER. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE WEBSITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
The Website contains links to websites owned by other parties, such as Etsy, Inc., Facebook, Inc., Instagram, LinkedIn, Inc. Twitter, Inc., and Pinterest, Inc. These links are provided solely as a convenience to you and not because we endorse or have an opinion about the contents on such websites. We expressly disclaim any representations regarding the content or accuracy of materials on such websites or the privacy practices of those websites. If you decide to leave our Website and access websites maintained by other parties, you do so at your own risk. We are not responsible or liable, directly or indirectly, for any damage, loss or liability caused or alleged to be caused by or in connection with any use of or reliance on any Goods, content, products or services available on or through any such linked site or resource to the extent that the Goods, content, products or services available in question are not owned, maintained or carried out by us.
You agree to defend, indemnify and hold harmless Hintex, its subsidiaries and affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of or related to: (a) any Goods purchased by you through the Website; (b) any User Content submitted or posted by you, in connection with the Website, or any use of the Website in violation of these Terms; (c) fraud you commit or your intentional misconduct or gross negligence; or (d) your violation of any applicable U.S. or foreign law or rights of a third-party. You are solely responsible for your interactions with other users of the Website. To the extent permitted under applicable laws, you hereby release Hintex from any and all claims or liability related to any conduct, speech or User Content, whether online or offline, of any other third-party.
If you a resident of California, you expressly waives the protection of Section 1542 of the California Civil Code, and expressly waives and releases any rights or benefits arising thereunder. Section 1542 of the California Civil Code States:
You acknowledge that you are aware that you may hereafter discover facts different from, or in addition to, those which your attorney now knows or believes to be true with respect to the matters released in Section 17 above, and agree that the releases so given in Section 17 above shall be and remain in effect as full and complete releases of the respective claims, notwithstanding any such different additional facts.
Hintex shall be excused from performance under these Terms, to the extent it is prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (g) other causes beyond the reasonable control of Hintex.
The Terms, including the incorporated Privacy Policy and other terms incorporated by reference, constitutes the entire agreement and understanding between you and Hintex with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and Hintex with respect to such subject matter. You may not assign these Terms, or any rights, benefits or obligations hereunder, by operation of law or otherwise, without the express written permission of Hintex. Any attempted assignment that does not comply with these Terms shall be null and void. Hintex may assign these Terms, in whole or in part, to any third-party in its sole discretion.
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH HINTEX AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
Except for any disputes, claims, suits, actions, causes of action, demands or proceedings (collectively, “Disputes”) arising out of or related to a violation of Section 7 or Disputes in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, you and Hintex agree (a) to waive your and Hintex’s respective rights to have any and all Disputes arising from or related to these Terms, the Website and/or Goods obtained from or through Hintex resolved in a court, and (b) to waive your and Hintex’s respective rights to a jury trial. Instead, you and Hintex agree to arbitrate Disputes through binding arbitration (which is the referral of a Dispute to one or more persons charged with reviewing the Dispute and making a final and binding determination to resolve it instead of having the Dispute decided by a judge or jury in court).
You and Hintex agree that any Dispute arising out of or related to these Terms, the Website and/or Goods obtained from or through Hintex is personal to you and Hintex and that such Dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding. You and Hintex agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and Hintex agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.
You and Hintex agree that these Terms affect interstate commerce and that the enforceability of this Section 22 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.
You and Hintex agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to Hintex shall be sent by certified mail or courier to Hintex, PO Box 26581, Los Angeles, CA 90026. Your notice must include (a) your name, postal address, telephone number, the email address you use for Hintex orders, and if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically in accordance with Section 3 and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and Hintex cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or Hintex may, as appropriate and in accordance with this Section 22, commence an arbitration proceeding or, to the extent specifically provided for in Section 22(A), file a claim in court.
EXCEPT FOR DISPUTES ARISING OUT OF OR RELATED TO A VIOLATION OF SECTION 7 OR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT OR SEEKS INJUNCTIVE OR OTHER EQUITABLE RELIEF FOR THE ALLEGED UNLAWFUL USE OF INTELLECTUAL PROPERTY, INCLUDING, WITHOUT LIMITATION, COPYRIGHTS, TRADEMARKS, TRADE NAMES, LOGOS, TRADE SECRETS OR PATENTS, YOU AND HINTEX AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR HINTEX WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND Hintex WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and Hintex agree that (a) any arbitration will occur in the State of California, County of Los Angeles, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of the Judicial Arbitration and Mediation Services (“JAMS”), which are hereby incorporated by reference, and (c) that the state or federal courts of the State of California and the United States, respectively, sitting in the State of California, County of Los Angeles, exclusive jurisdiction over any appeals and the enforcement of an arbitration award. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court.
As limited by the FAA, these Terms and the applicable JAMS rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.
The rules of JAMS and additional information about JAMS are available on the JAMS website (https://www.jamsadr.com/ ). By agreeing to be bound by these Terms, you either (a) acknowledge and agree that you have read and understand the rules of JAMS, or (b) waive your opportunity to read the rules of JAMS and any claim that the rules of JAMS are unfair or should not apply for any reason.
If any term, clause or provision of this Section 22 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 22 will remain valid and enforceable. Further, the waivers set forth in Section 22(B) are severable from the other provisions of these Terms and will remain valid and enforceable, except as prohibited by applicable law.
You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted the terms of this Section 22 by writing to: Hintex, Attn: Hintex, 1230 S. Glendale, Glendale, CA 90215. In order to be effective, the opt out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 23.
You agree that for purposes of venue, these Terms was entered into in Los Angeles, California and shall be governed by the laws of the State of California. These Terms, your access to and use of the Website and your order, receipt and use of the purchased Goods shall be governed by and construed and enforced in accordance with the laws of the State of California, without regard to conflict of law rules or principles (whether of the State of California or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. The arbitration proceeding shall take place and the arbitration award given in writing in Los Angeles, California. Any Dispute between the parties that is not subject to arbitration or cannot be heard in small claims court, shall be resolved in the state or federal courts of the State of California and the United States, respectively, sitting in the State of California, County of Los Angeles, City of Los Angeles. In the event of litigation or arbitration to interpret or enforce the provisions of these Terms, the prevailing party shall be entitled to recover all expenses, including reasonable attorney’s fees incurred.
No waiver by either you or Hintex of any breach or default or failure to exercise any right allowed under these Terms is a waiver of any preceding or subsequent breach or default or a waiver or forfeiture of any similar or future rights under our Terms. The section headings used herein are for convenience only and shall be of no legal force or effect. If a court of competent jurisdiction holds any provision of these Terms invalid, such invalidity shall not affect the enforceability of any other provisions contained in these Term